Feedback Reasons

Following are descriptions of the reasons available for selection when you are providing feedback on a transaction.

Reason Description

Not Available

No reason provided. Select this option if you have already submitted a feedback reason but wish to remove it.

Account Takeover Unauthorized access to a user's account, often through hacking or stolen credentials.
Company Policy Risks associated with non-compliance or violation of internal company policies and procedures.
First Party Fraud Deceptive activities where a legitimate account holder intentionally engages in fraud.
Government Regulations Risks arising from failure to comply with laws and regulations set by government authorities.
Identity Fraud Unauthorized use of someone's personal information to commit fraudulent activities.
Insider Fraud Fraudulent activities carried out by individuals within an organization, exploiting internal access.

Money Laundering

Concealing the origins of illegally obtained money, often involving complex financial transactions.

Payment Fraud

Unauthorized or fraudulent transactions involving the use of payment methods.

Phishing

Fraudulent attempts to obtain sensitive information, such as usernames and passwords, by posing as a trustworthy entity.

Synthetic ID Fraud

Creation of fictitious identities using a combination of real and fake information for fraudulent purposes.

Third Party Fraud

Fraudulent activities initiated by external entities not directly associated with the organization.